OUR TERMS OF SERVICE

Before we start working together there are some terms and conditions that you must be well aware of. We do not wish to guide anything from you, which is why we will make sure you are aware of all.

  • We provide trial classes. These trial classes are for you to learn about us and our work. Once you have trialed a class, you will be required to choose whether you want to continue with us or not.

  • The deposition of fee is to be done after the trial classes are over. You may choose a plan of your choice and fees must be paid before further classes are scheduled.

  • You should let us know if you are unable to deposit the fee before the last date. This must be done seven days prior the last date of the submission of fee.

  • If you have missed any class, you should let the tutor know so that an alternative class can be scheduled.

  • If you notify us beforehand, you do not have to pay for holidays that are a week or longer in duration. Otherwise, you will have to pay the fees in full.

  • The student has the right to choose the tutor themselves. However, this must be addressed prior to scheduled sessions, so that reservations can be made.

  • You are required to cancel a class a minimum of five hours before the class begins.

  • The students are not expected to exchange any extra information with their tutor. The academy will not be responsible for any unfortunate incident between the student and the tutor.

  • Once a tutor has been terminated, the student is required to break all modes of communication with them.

  • No alternative classes, or fee refunds are carried out on the Eid holidays. Eid holidays are considered as a paid leave for the tutors.

  • We reserve the right to bring in changes to our terms and conditions.